Before students fill up the application form for enrolling in Italian language courses, they must read the general conditions. By signing this document, students automatically accept these conditions.
Applicants must be 14 years old to apply for the Italian Language Course.
The school has the right to cancel any course, make changes to the timetable, and adjust prices to find alternative solutions when a minimum number of students is not reached. Lessons take place from Monday to Friday. Students are not entitled to reimbursement during local and national festivities unless differently pre-arranged. The school will be closed during national and local festivities.
Students who do not attend classes are not entitled to a refund if they arrive late or leave before the end of the session.
Students dissatisfied with their course can contact the Director of Studies (Alessandro Mariotti) or the Principal (Massimo Plaja) and request the complaint form.
To sign up for Italian language programs, students must provide a payment receipt for the course and accommodation (if applicable) in addition to the application form. Payment options include credit card, cash, or bank transfer. A receipt must be presented to be accepted into the course; otherwise, the student will not be allowed to attend classes. Bank fees are at the expense of the student/agent. STUDIOITALIA does not accept invoice deduction made by the student/agent for the bank transfer.
Students from countries requiring a visa to study abroad need to contact the Italian embassy before starting bureaucratic procedures. In case the visa is rejected by the embassy, a 90% refund of the total amount will be issued. Once students obtain a study VISA, cancellation is no longer possible and cannot be applied.
To cancel the enrolment for Italian language courses, the following conditions apply:
- Cancellation with 30 days' notice: full refund without penalty.
- Cancellation within 29 and 15 days from the start date of the course: 50% penalty on the total amount of payment.
- One-to-one classes need to be cancelled with a minimum notice of 5 working days (Monday-Friday).
-No reimbursment whatsoever will be given for cancellations of less than 14 days
As for accommodation, the school acts only as a mediator between students and landlord, thus, is not responsible for the relationship between the two parties.
Enrolled students do not have insurance cover for injuries or diseases of any nature. An insurance plan is highly recommended.